Each product page provides the model's measurements and the size they are wearing to guide your decision. For personalized recommendations, our concierge is available to assist you. Additionally, refer to our size chart below for a comprehensive guide.

Our garments are thoughtfully designed for a modern, tailored fit. We recommend comparing the measurements below to a similar item in your wardrobe for the best fit. If you prefer a more relaxed look or are between sizes, consider sizing up. For specific sizing questions or help finding your best fit, please feel free to contact us. We’re happy to assist.

This chart is based on body measurements, not garment measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or down for a closer silhouette. Our shirts are crafted for optimum comfort, breathability, and natural movement.

• S — Chest: 38", Waist: 28"
• M — Chest: 40", Waist: 32"
• L — Chest: 42", Waist: 34"
• XL — Chest: 44", Waist: 36"
• XXL — Chest: 46", Waist: 38"

These measurements are approximate and may vary slightly by style. For the best fit, please refer to the individual product pages or contact the concierge.

Our website offers real-time inventory updates, so you can be assured that every item available for purchase is ready for production. We only create each item as it's ordered to ensure sustainable luxury. If an item is unavailable, sign up for restock notifications or contact our concierge for personalized recommendations.

We uphold the highest standards of craftsmanship and ethical sourcing. Our yarn comes from certified, sustainable New Zealand suppliers, and our garments are produced in the U.S. using advanced 3D knitting technology to minimize waste while delivering exceptional quality.

Creating an account is optional but recommended for a smoother shopping experience. With an account, you can save your address, track orders, and access exclusive benefits.

Click “Forgot Password” on the login page and follow the instructions sent to your email.

Yes, creating an account lets you save your address for faster checkout.

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through Apple Pay, Google Pay, PayPal, and Shop Pay.

At this time, we only accept orders through our website for a seamless and secure process.

Once an order is confirmed, changes cannot be made. However, you can place a new order for additional items.

You’ll receive an email confirmation shortly after your order is placed.

Your card is charged at the time your order is placed.

Yes, simply enter the recipient’s address during checkout.

Yes, we offer gift certificates – perfect for birthdays, holidays, or special occasions. They can be purchased online and sent directly to the recipient or to yourself.

Yes, we offer complimentary shipping on all orders, ensuring a luxurious and seamless shopping experience.

Shipping costs and delivery times are displayed at checkout based on your location and selected shipping method.

We currently ship within the U.S. For updates on international shipping, please reach out to our concierge.

Orders are typically processed and shipped within 9 – 12 business days. You’ll receive a confirmation email with tracking details once your package is on the way.

Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery windows will be provided during checkout so you can choose what works best for you.

Each order can only be shipped to one address. To send to multiple locations, please place separate orders.

Yes. Once your order ships, you’ll receive an email with tracking information so you can follow its journey to your doorstep.

Each order is thoughtfully packed in recyclable and reusable materials, designed to protect your items while reflecting our commitment to sustainability. From tissue paper to shipping boxes, every detail is chosen with care—both for your unboxing experience and the environment.

To initiate a return or exchange, contact our concierge for personalized assistance. We want to ensure your satisfaction with our sustainable, luxury garments.

Items must be returned within 30 days of delivery in their original condition, with its original packaging and all tags still attached. We encourage you to try on your purchase in the comfort of your home—tags may be gently removed once you’re sure you’ll be keeping the item, as they are required for returns.

Follow the care instructions provided on the garment label for the best results. To maintain the integrity of your Èidean knit, we recommend professional cleaning. Store folded in a dry place, away from heat and light. Proper care helps extend the life of your garment, ensuring it remains a timeless part of your wardrobe.

Yes. Once you’re sure you’ll be keeping the item, you’re welcome to remove the tags. They’re designed to be easy to remove for optimum comfort and skin feel. Please note that items cannot be returned without original tags attached, so we recommend waiting until you’re certain.

Our yarn is sourced from ethical and sustainable suppliers in New Zealand, ensuring that each product is made with the utmost care and respect for the environment.

Our yarn is crafted with care in small batches, using natural fibers that meet the highest sustainability standards. Each garment reflects our dedication to quality, comfort, and eco-conscious design. Learn more about our materials and practices on our About page.

Our garments are crafted in the U.S. under ethical, high-quality manufacturing practices, combining craftsmanship with sustainable luxury.

3D knitting is a state-of-the-art method that creates garments directly from yarn—without traditional cutting and sewing. This technique allows for seamless construction, which means less waste, greater comfort, and an improved fit.

Our Tiaki Promise reflects our commitment to sustainable fashion, ethical sourcing, and responsible production practices. Learn more about our sustainability efforts on our About page.

We partner with trusted suppliers and production facilities that uphold transparency, ethics, and sustainability at every step of the production process.

Our products are certified by sustainability standards such as OEKO-TEX and ZQ Merino, ensuring that each garment meets the highest quality and ethical benchmarks.

Èidean (pronounced ee-den) is a name rich in heritage and meaning.

It reflects our family's story, cultural roots, and the timeless values that shape our work. “È” references the Gaelic languages, symbolizing respect for tradition, while “Dùn Èidean” is the historic Gaelic name for Edinburgh, Scotland—honoring our ancestral connection to place and craftsmanship.

Our family also shares a deep connection to Dunedin, New Zealand—another city inspired by Edinburgh. Together, these places and traditions form the heart of Èidean: a name that pays tribute to resilience, heritage, and lasting beauty.

Duties and taxes may apply depending on your location. Full details are provided at checkout.

We prioritize your privacy and safeguard your data. Visit our Privacy Policy page for details.

Absolutely. Our website is powered by Shopify, which uses industry-standard encryption and security to protect your personal information. Your data is securely processed and never shared without your consent.

Contact us for wholesale opportunities. Reach out our concierge to learn more about buying wholesale or partnering with Èidean.

You can reach our concierge by filling out our contact form or emailing concierge@eidean.com. We’re here to assist you with any inquiries.

Our concierge connects you to the right expert, whether it’s for sizing, shipping, billing, or collaborations.