Terms of service

Welcome to Èidean. These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Website”) and the purchase of our products. By using the Website or purchasing products, you agree to comply with and be bound by these Terms. If you do not agree, we kindly ask that you refrain from using the Website.

Website Use

To use our Website, you must be at least 18 years old or have legal parental or guardian consent. By accessing the Website, you confirm that you meet this requirement. We ask that you use the Website solely for lawful purposes and in ways that respect the rights of others. Any fraudulent activity, distribution of harmful software or viruses, interference with the Website’s functionality or security, or unauthorized reproduction or modification of its content is strictly prohibited.

Orders and Payments

When placing an order on our Website, please note that all orders are subject to acceptance and availability. Prices are listed in USD and may be updated without prior notice. We accept major credit and debit cards, along with other payment methods displayed at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method. After placing your order, you will receive an email confirmation; however, this does not guarantee order acceptance. We reserve the right to cancel orders at our discretion, including cases of pricing errors or product unavailability.

Shipping and Delivery

Shipping times and costs are outlined at checkout. Delivery estimates are provided for convenience and are not guaranteed. We are not responsible for delays caused by external factors such as carrier issues or customs. You are responsible for providing accurate shipping information. Errors may result in delays or additional charges.

Returns and Refunds

We stand by the quality of our products and offer returns in accordance with our Return Policy. To be eligible for a return, items must be unused, in their original condition, and tags still attached, and include all packaging. Refunds will be issued to the original payment method after the returned item has been received and inspected. Refund processing times may vary, but we will ensure it is handled promptly.

Intellectual Property

The content on our Website, including text, images, logos, and designs, is the exclusive property of Èidean or our licensors. This content may not be reproduced, distributed, or used for commercial purposes without prior written consent. We take pride in the originality of our brand and appreciate your respect for our intellectual property.

Limitation of Liability

To the fullest extent permitted by law, Èidean is not liable for any direct, indirect, or consequential damages arising from your use or inability to use the Website or products purchased through it. This includes, but is not limited to, loss of data, profits, or reputation, as well as any errors, interruptions, or security breaches impacting the Website.

Indemnification

By using our Website, you agree to indemnify and hold harmless Èidean, along with its affiliates, officers, and employees, from any claims, damages, or losses resulting from your use of the Website or breach of these Terms.

Privacy Policy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to review this policy to understand how we safeguard your privacy.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms will fall under the exclusive jurisdiction of the courts in the State of Texas. We value transparency and fairness and are committed to resolving disputes amicably whenever possible.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will take effect immediately upon posting to the Website. By continuing to use the Website, you acknowledge and accept the updated Terms.

Contact Us

If you have any questions or concerns about these Terms, we are here to help. Please contact us via email at concierge@eidean.com or by mail at 10840 Seaboard Loop, Houston, TX 77099.

Thank you for choosing Èidean. We are honored to be a part of your journey and committed to providing an exceptional experience.